Preguntas de reserva y viaje
Respuestas breves a lo que más nos preguntan antes de reservar. Si falta la tuya, escríbenos.
Booking and payment
How do I book?
Send an enquiry or choose a departure date on a tour page. A specialist replies with a plan and price. You confirm, pay a 20% deposit and we start your permit.
When do I pay the balance?
The balance is due 45 days before arrival. For bookings made later than that, the full amount is due at confirmation.
Which payment methods do you accept?
Visa, Mastercard and American Express in US dollars, or bank transfer. Card payments are processed over a secure page and we never see your full card number.
Is the permit included in the price?
Yes. Filing the Tibet Travel Permit is included with every booking.
Permit and documents
Do I need a permit to visit Tibet?
Yes, if you hold a foreign passport. We apply for it once you send scans of your passport and China visa at least 20 working days before arrival.
Can I get the permit myself?
No. Only a registered agency can apply for it, which is why booking with a local agency is required.
What if my permit is refused?
Refusals are rare. If it happens for reasons we could not control, you get a full refund of everything paid for the trip except non-refundable third-party fees we explain at booking.
Health and altitude
Will I get altitude sickness?
Many travellers get a mild headache on day one. Our plans add rest days before high passes and we carry oxygen. Talk to your doctor before you travel if you have heart, lung or blood-pressure conditions.
Do I need travel insurance?
Yes. Choose a policy that covers trekking up to 5,500 m and medical evacuation. We ask for your policy details before departure.
On the trip
What are the groups like?
Small-group departures have up to 12 travellers. Private trips are just your party, with your own guide and vehicle.
Can I travel alone?
Yes. A private trip suits solo travellers best. Some group departures have no single supplement for twin-share rooms.
Can I change my dates?
Free date changes up to 45 days before arrival, subject to hotel and permit availability.